Introduction

Welcome to Shubham Foods ("we," "us," or "our"). At Shubham Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our e-commerce store and purchase food items imported from India across the UK. Please take a moment to read this Privacy Policy carefully.

By accessing our website, using our services, or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal information.

1. Information We Collect

a. Personal Information: When you place an order, create an account, or communicate with us, we may collect certain personal information such as your name, email address, phone number, shipping address, billing address, and payment details. We use this information to process your orders, provide customer support, and comply with legal obligations.

b. Cookies and Similar Technologies: Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements. You can control cookies through your browser settings.

c. Log Data: When you visit our website, our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and timestamps. We use this information for website maintenance, analytics, and security purposes.

d. Third-Party Sources: We may receive information about you from third-party sources, including payment processors and shipping companies, to process your orders efficiently.

2. How We Use Your Information

a. Order Fulfillment: We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.

b. Customer Support: We use your contact details to respond to your inquiries, provide customer support, and address any issues you may encounter.

c. Marketing: With your consent, we may send you marketing communications about our products, promotions, and offers. You can opt-out of marketing communications at any time.

d. Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting, fraud prevention, and responding to legal requests.

3. Information Sharing

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and marketing platforms.

b. Business Transfers: If Shubham Foods undergoes a merger, acquisition, or sale of all or part of its assets, your personal information may be transferred as part of the transaction.

c. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property, as well as that of our customers or others.

4. Your Rights and Choices

a. Access and Correction: You have the right to access and update your personal information. If you need assistance, please contact us using the information provided at the end of this Privacy Policy.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the emails or by contacting us.

c. Cookies: You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. International Transfers

As Shubham Foods operates in the UK and may use third-party service providers located outside the European Economic Area (EEA), your personal information may be transferred to and processed in countries with different data protection laws. We will take appropriate measures to ensure your data is protected when transferred internationally.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. Please check this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Shubham Foods
3A, 4 Gladstone Road, Southall Middlesex, UB2 5BB
Email: info@shubhamfoods.co.uk
Phone: +447342691021

Thank you for choosing Shubham Foods. Your privacy matters to us.